Charles R. Farina, Jr.
Manager, Business Process Improvement, Essroc Cement Corp.

Many companies are taking steps to implement Business Process Management principles and practices for the improvement of their on-going business operations. In addition to having sr. management leadership, it’s also critical that the BPM actions are aligned to the company’s strategy and deliver tangible results. During this presentation, Charlie will discuss how Essroc is moving from tactical BPM actions to a higher level of strategic BPM actions while engaging and involving sr. management in these improvements. This is particularly important as Essroc is early in its process maturity development